Vulnerability Details : CVE-2014-1694
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Vulnerability category: Cross-site request forgery (CSRF)
Exploit prediction scoring system (EPSS) score for CVE-2014-1694
Probability of exploitation activity in the next 30 days: 0.59%
Percentile, the proportion of vulnerabilities that are scored at or less: ~ 76 % EPSS Score History EPSS FAQ
CVSS scores for CVE-2014-1694
Base Score | Base Severity | CVSS Vector | Exploitability Score | Impact Score | Score Source |
---|---|---|---|---|---|
6.8
|
MEDIUM | AV:N/AC:M/Au:N/C:P/I:P/A:P |
8.6
|
6.4
|
NIST |
CWE ids for CVE-2014-1694
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The web application does not, or can not, sufficiently verify whether a well-formed, valid, consistent request was intentionally provided by the user who submitted the request.Assigned by: nvd@nist.gov (Primary)
References for CVE-2014-1694
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http://bugs.otrs.org/show_bug.cgi?id=10099
10099 – Missing challenge token checks on customer interface
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http://www.debian.org/security/2014/dsa-2867
Debian -- Security Information -- DSA-2867-1 otrs2
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https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
404 Page | OTRSPatch;Vendor Advisory
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http://www.openwall.com/lists/oss-security/2014/01/29/7
oss-security - CVE Request: otrs: CSRF issue in customer web interface
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https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
Fixed bug#10099: Missing challenge token checks on customer interface. · OTRS/otrs@ca2c339 · GitHubExploit;Patch
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https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
Fixed bug#10099: Missing challenge token checks on customer interface. · OTRS/otrs@6f324aa · GitHubExploit;Patch
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https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
Fixed bug#10099: Missing challenge token checks on customer interface. · OTRS/otrs@92f4172 · GitHubExploit;Patch
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http://www.openwall.com/lists/oss-security/2014/01/29/15
oss-security - Re: CVE Request: otrs: CSRF issue in customer web interface
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https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
404 Page | OTRS
Products affected by CVE-2014-1694
- cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.15:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.16:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.17:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.18:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.13:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.11:*:*:*:*:*:*:*
- cpe:2.3:a:otrs:otrs:3.1.14:*:*:*:*:*:*:*